CheckPoint · Veterinary support portal

Welcome aboard — let’s get you verifying

Your clinic is now part of how pets travel safely. Your clients get expert- and vet-informed travel requirements, self-guided in the app — and this portal is your home base for CheckPoint: getting set up, verifying records, and getting help when you need it.

Start here — 3 steps

No new software — CheckPoint runs in the browser

No extra data entry — records arrive ready to review

Free for verifying clinics

Questions while verifying? Chat with the PadsPass team — real people, Mon–Fri 8am–5pm ET.

Open the Messenger

Questions while verifying? Chat with the PadsPass team — real people, Mon–Fri 8am–5pm ET.

Open the Messenger

Start here

Your first verification, in three steps

Most clinics are up and running the same day. None of these steps add work for your front desk.

Start here

Your first verification, in three steps

Most clinics are up and running the same day. None of these steps add work for your front desk.

Start here

Your first verification, in three steps

Most clinics are up and running the same day. None of these steps add work for your front desk.

Watch the demo

4 minutes — how the Digital Pet Passport and CheckPoint work together, and what your clients see on their side

Log in to CheckPoint

Sign in to your practice’s CheckPoint account and confirm your details. Every record waiting on you sits in one review queue.

2 minutes

Verify your first record

When a client uploads records, you’ll get a simple notification. Review against your files, confirm or reject — that’s the whole job.

What to expect →

Minutes per record

What to expect

Built to respect how your clinic already runs

What to expect

Built to respect how your clinic already runs

What to expect

Built to respect how your clinic already runs

Zero workflow disruption

Simple notifications when a record needs verification. No extra data entry, no paperwork, nothing new for your staff to learn.

Verification-only role

Responsibility for travel compliance stays with the pet parent. Your clinic confirms record accuracy — it is not liable for travel outcomes.

Requirements stay current

PadsPass tracks airline and government regulations per destination — your clients get the answers before they reach your phone lines.

Your clinic stays the authority. Only a licensed veterinary professional can verify a pet’s records — CheckPoint makes that role fast, and makes it visible: every record you confirm credits your clinic as the verifying practice.

HEALTH CERTIFICATES

Health-certificate generation, powered by your verifications

Live today

Bermuda and Puerto Rico. Digital Pet Passport subscribers can generate fully compliant health certificates for travel to Bermuda and Puerto Rico, with built-in guardrails — and Bermuda certificates are submitted directly to the Bermuda Government.

Coming soon

CVI and USDA certificates — plus CheckPoint integration. Next up: more certificate types, and generation connected to the records your practice verifies in CheckPoint, so the paperwork starts from verified data.

Onboarding gift

Claim your free Digital Pet Passport ($99 yearly value)

A thank-you for coming aboard. Three things to know:

The claim link has our partner promo code pre-applied — your checkout total is $0.
Check out with the same email you use (or plan to use) for your PadsPass pet parent account — that’s how the subscription connects to your account automatically.
Open the PadsPass app and your Digital Pet Passport is active — the fastest way to see exactly what your clients experience.

Claim your free passport

Offer available through the end of 2026

Marketing materials

Tell your clients you’ve made their pet’s next trip simpler and safer

Clients with travel plans are already asking you these questions. These ready-made CheckPoint Partner assets point them to the answer — and credit your practice for it.

Marketing materials

Tell your clients you’ve made their pet’s next trip simpler and safer

Clients with travel plans are already asking you these questions. These ready-made CheckPoint Partner assets point them to the answer — and credit your practice for it.

Marketing materials

Tell your clients you’ve made their pet’s next trip simpler and safer

Clients with travel plans are already asking you these questions. These ready-made CheckPoint Partner assets point them to the answer — and credit your practice for it.

Coming soon

CheckPoint Partner logos

Badge and logo files for your website, email footer, and front desk.

Coming soon

Prepared written copy

Ready-to-send blurbs for newsletters, reminder emails, and your site.

Coming soon

Social media assets

Prepared posts and graphics sized for the platforms your clinic uses.

Coming soon

Complimentary clinic items

Select printed items for your clinic — all free, on us, and shipped to your clinic address.

Coming soon

Earn with the affiliate program

Earn $20 for every client who subscribes to the Digital Pet Passport through your practice — and your clients get 30% off their subscription. A better deal for them, a thank-you for you.

Join the affiliate program

FAQs and support

For veterinary professionals

FAQs and support

For veterinary professionals

FAQs and support

For veterinary professionals

Quick answers to the questions practices ask most. Need more? Reach us through chat or email support@padspass.com.

A client requested our practice — what does that mean?

Who at our practice can use CheckPoint?

What does CheckPoint cost?

How does CheckPoint affect our workflow?

What happens when we reject a record?

Does using PadsPass reduce liability for our practice?

Does CheckPoint create a VCPR or involve practicing veterinary medicine?

What if a client asks us about travel requirements?

How accurate and up-to-date are the travel rules and requirements?

What if a pet’s records are incomplete or incorrect?

Is our clients’ data secure?

How can we share that we’re a CheckPoint Partner?

Which pets and destinations does PadsPass support?

Can PadsPass generate a CVI or USDA Health Certificate?

Your review queue is waiting

Watch the demo

SUPPORT

Help is a message away

Every CheckPoint practice gets direct access to the PadsPass team through the Messenger — ask about record verification, a pet’s profile, or anything in between. Real people, Monday to Friday, 8am–5pm ET.

Open the Messenger

Prefer email? support@padspass.com