Making pet travel safer for airlines

Simple pet travel solutions -real results

Pet travel has changed a lot in the last ten years. What used to be rare is now common — more and more pet parents are travelling with their cats and dogs, and they expect airlines to be ready for them.

Airlines that don’t support pet travel well often end up with unhappy customers, confused staff, and problems that could have been avoided.

PadsPass has seen the same issue again and again: airlines may have good pet policies written down, but how those policies are carried out can vary wildly.

A booking agent says one thing.
Airport staff says another.
The flight crew says something else.
And the pet parent is left stressed and unsure — even when they did everything right.

These gaps lead to:

frustrated customers
delayed flights or denied boarding
stressed airport and cabin crews
lost trust and lost loyalty

Airlines need a simple, standardised way to handle pet travel — something that keeps everyone on the same page.

When the process is clear and consistent, everyone wins:
happier customers, calmer staff, and a smoother operation overall.

Lauren Anders Brown and Peru on BermudAir PadsPass®️ Digital Pet Passport™️

More pets are flying than ever - and airlines are taking notice

PadsPass: pet travel made simple

PadsPass isn’t just an idea — it’s already been tested in real life. Our digital pet passport has been used on 13 out of 13 successful international trips, with different pets, different routes, and several different airlines.

It works because it gives pet parents clear, up-to-date information and helps them stay organized long before they reach the airport.

With PadsPass, pet parents can easily share the essentials you need, including:

✔ Vaccination history at check-in
✔ Time-sensitive parasite treatments
✔ Government entry paperwork
✔ Airport-specific rules and instructions

It keeps everyone on the same page — the pet parent, your staff, and your airline.

Built to fit your workflow

Clear steps from booking to boarding

PadsPass helps pet parents follow every rule from the moment they book until the moment they board. The Digital Pet Passport walks them through what they need to do — step by step — so all the paperwork, treatments, and timing lines up with airline policies and government rules.

Instant access for your staff

Your airport teams — check-in agents, ground staff, and flight crews — can quickly view a traveler’s Digital Pet Passport. This means less confusion, faster check-ins, and a smoother boarding process for everyone involved.

The result

Fewer delays.
More confident staff.
Happier passengers.
Pet travel that runs smoothly and protects your airline’s reputation while building long-term loyalty.